Terms & Conditions

• Payments- All payments are due at booking prior to the event. The event setup will not occur without full payment. All groups over 15 people will incur a cleaning surcharge.* A travel fee will be applied for locations that are 20 miles  or more from our preferred locations.
• Time Allocation- Your time allocation is selected once booking is confirmed. Should this time need to be extended a fee of $50 per hour will be charged to the Customer.There is no guarantee that your extra hours will be available unless you have given us advance notice. Indie Picnic needs be notified the day before of the extra hours before the event starts. Unless otherwise agreed by the Customer and the Company, all sitting times are for a 2 hour period. Extension to the sitting time will not occur in the event the customer does not arrive on time. The commencement and conclusion time of a booking will remain as per the original agreed booking. We are not responsible for any food allergies or any issues from foods that were purchased from third party vendors. For the safety of our staff, pack up in public spaces such as parks can be no later than 9:00 pm due to restricted lighting.
• Hire and Equipment- The person that has made the booking has full responsibility of the hired equipment. If anything is broken, damaged, soiled or missing payment will need to be made to replace the item. We take no responsibility of any injury that may have been caused by our equipment misuse.
• Bookings- To make a booking, please contact us via phone or email and we will confirm the event. To secure your confirmed date and time, we require a 50% non-refundable deposit. Remaining payment will need to be made 3 days prior to your event.
• Cancellations- For any cancellation your deposit will not be refunded. We are more than happy to change the day if we are given a three days notice prior to the event date.
• Weather- Unfortunately, the weather is out of our control. Location of an event can be changed due to the weather the day before the event. Please have a backup location just in case. We are more than happy to set the picnic up indoors if needed. It can be also rescheduled if given a three days notice.
• Travel- If location is further then 20miles from Virginia Beach a travel fee will occur.
• Grazing Food/Platter- Once we have set up the food at the venue we advise that food is consumed within 3 hours. 
• Alcohol- no alcohol is allowed at public parks and beaches so we don't offer it to our guests.